Thank You for ordering an Instructional DVD from AJ Multimedia. Some information that you might need to be aware of:
Please be careful when removing DVD's from cases. You MUST release the disk from the holder by pressing the center button. It should be completely free of the center holder before removing. NEVER BEND DVD or CD! Doing so can damage, crack or break the disk!
These are sold under special licensing as a personal guitar instruction for 1 user. AJ Multimedia holds the sole distribution rights - copying, transfer or resale is not allowed. (Personal copies for purpose of backup protection is allowed & encouraged.)
Initial and individual sales are done thru Ebay. Returning customers wanting larger orders should check out the return customer direct web specials available through WWW.AJROCKGUITAR.COM.
There is a 2 week return period to exchange defective media w/ manufacturing or burn errors. (Identical playback errors can also occur from improper storage and handling which are not covered. Please handle with care.) *
Sometimes extra bonus or ‘freebie’ CD or DVD’s may be included with large or frequent orders. These can include DVD’s that did not score high enough on a digital scan to be sold. All DVD players are not the same - some are very sensitive to microscopic burn variances that most DVD players read. DVD’s found to have lower scan scores may play fine in most players and so maybe be added as an extra freebie for good customers when they are available. Unfortunately these are not able to be returned or exchanged – they are freebies, if you do not like them or your player is too sensitive please just throw them away (as you lost/paid nothing).
*Playback/Problems
Always check your disks upon
arrival. Improper storage & handling, incl. fingerprints, dirt or scratches can
cause playback problems – handle with care. Some pixilation or freezing may
only need to stop and replay. If the new DVD experiences playback problems
please wipe the underside with a clean cotton cloth and if the problem occurs in
the same place each time please email ajmm@comcast.net. (Please use Ebay email
for all Ebay orders or related items.) These DVDs are created individually with
care so is rare to have media errors but some DVD players are more sensitive and
prone to playback problems so please let us know.
IMPORTANT NOTICE: These DVD's are sold on Ebay and the multi-pak specials available on this website are intended for returning US paypal customers only. Users who purchase without completely reading the descriptions and understanding the product are doing so at their own risk. Large quantities purchased by first time users are done so at own risk. All items are sold with NO WARRENTY OR REFUND GUARANTEES. Therefore to prevent any attempts at copy, resale, or refund fraud, there are no guarantees which are stated or implied and all sales are FINAL.
(My customers know I go the extra mile to try to make sure they are satisfied and will work with anyone who is honest and does business in good faith. If you are honest and straight forward with me, we shouldn't have a problem. If you are a scammer, or want to order a bunch to learn and then return because you don't like the color of my guitar or sound of my voice, you will find me to be completely uncooperative.)